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Frequently asked questions
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Frequently asked questions
What couples ask us most before creating their album.
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Guests
Do guests have to install an app?
What if a guest doesn't know how to scan a QR code?
Can they see other people's photos?
Couple
When is the best time to create the album?
Can I download everything at the end?
Can I close uploads?
Content and moderation
What happens if someone uploads something inappropriate?
Are videos and voice notes allowed?
Plans and payments
Is it a subscription?
How much does it cost to extend the gallery's lifetime?
Can I upgrade my plan later?
Privacy
Is the album public?
How long do you keep the content?
What happens when the gallery expires?
Do photos carry the location of the person who took them?
